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别忘了你刚刚学到的内容:自主修复将客服人员的失误转化为持久的学习经验

arXiv:2610.31846v1 发布类型:新 摘要:智能体应当从自身错误中学习,从而使经验带来持续改进。然而,当今的智能体仅能暂时从错误中恢复:上下文中的反思很容易在不同会话间被遗忘,并且会与有限的上下文资源产生竞争;而全参数微调则成本高昂,还可能干扰现有能力。我们提出了一种名为“自我引导”的机制,使智能体能够从错误中学习,兼具临时性上下文重试与策略更新的优势。当智能体执行任务失败时,它会回顾自身的行动轨迹,从中提炼出经验教训,并立即将其压缩为一个轻量级的低秩适配器。通过冻结原始权重,自我引导机制有效避免了适配器训练对原有模型的过度覆盖……

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Abstract:Intelligent agents should learn from their mistakes so that experience leads to continuous improvement. Yet today's agents recover from a mistake only temporarily: in-context reflections are easily forgotten across sessions and compete for limited context, while full-parameter fine-tuning is expensive and can interfere with existing capabilities. We introduce Self-Direction, a mechanism for agents to learn from mistakes that combines the benefits of temporary in-context retries and policy updates. When an agent fails a task, it reflects on its own trajectory in order to extract a lesson and immediately distills it into a lightweight low-rank adapter. By keeping the original weights frozen, Self-Direction prevents adapter training from overwriting base-model parameters while training additional parameters equivalent to ~0.02% of the base model's parameter count for each adapter. The agent then saves these adapters in a persistent library of lessons, automatically routing them to solve related problems later. Experiments with agents based on open-weight models from the Qwen family across open-ended research (GAIA), tool-use workflows (Claw-Eval), and terminal tasks (Terminal-Bench 2.1) show that our method improves overall success rates by 8.9 to 17.0 percentage points and performs competitively with frontier systems. We find that Self-Direction reduces repeated mistakes across future encounters of a task, nearly doubling the reliability of an agent's corrections. Learned lessons also transfer: a handful of adapters generalize to dozens of new tasks without additional training. Ultimately, this self-directed repair transforms everyday mistakes into lasting lessons.

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arXiv cs.AI
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