Apple’s first foldable-screen iPhone, the Duo, has already experienced widespread screen cracking shortly after going on sale.
Multiple users have reported that Apple’s first foldable smartphone, the iPhone Duo, develops screen cracks and splits right above the hinge shortly after unboxing, with failures occurring at a high rate. Cases have been documented in both Australia and China, reportedly due to tolerances in the hinge assembly. Apple has yet to issue an official response, and the outcome of the after-sales service assessment will determine whether the device will be replaced free of charge or require costly out-of-pocket repairs.
Why it matters：The incident involves widespread early‑stage quality issues with a new device, directly challenging the boundaries between consumer rights and corporate responsibility. Coupled with public concerns about the applicability of the “three‑guarantee” regulations and the positioning of AppleCare+ services, it carries significant warning implications and serves as a valuable reference for rights protection.